Participation Support Services - Your care, your way, your home

On April 1st, 2018, Participation House Brantford adopted the new name Participation Support Services along with the beautiful new logo and slogan seen above.

When Participation House Brantford was founded in 1975, we offered two supportive housing locations and a small outreach program. Since that time, our services have expanded dramatically. We now serve more than 300 people in our community through supportive housing, respite care, outreach, and in-home and at-work personal support services. In light of this growth, Participation House Brantford’s recent Strategic Plan identified the need for a re-branding exercise to ensure that our name and brand accurately reflect our current identity.

In July 2016, the Board engaged Blueprint Agencies to perform a brand audit, which included a survey, focus group, and a full review of all brand elements including the website, social media, print, and our mission and values. The survey of key stakeholders, including the people we support, staff, and funders, indicated that while people saw Participation House as an important and respected part of the community, a significant proportion of respondents thought we still only provided residential services. The brand audit therefore recommended a complete re-branding including a new name and slogan.

As Participation Support Services, we will continue to support individuals with physical disabilities and complex care needs living in the Brant/Brantford community. With this change, all staff email addresses will change to (first initial, lastname) @pssbrantford.org. The legal name will remain Participation House Brantford.

Our new name, Participation Support Services and slogan, “Your care, your way, your home,” communicates the breadth of services we offer and our commitment to providing care that is tailored to each individual’s unique needs and abilities. We hope that you are as pleased with these exciting changes as we are!